Portal Accounts

You can provide access to the FireMapper Portal for any of your personnel that need to view and edit maps, or help manage your subscription.

Portal accounts have their permissions set through the following roles:

  • Viewer Account - Read-only access to shared maps.

  • Editor Account - Create, view and edit shared maps.

  • Publisher Account - Can create, view and edit shared maps, configure Intra-agency sharing and create map Tokens.

  • Administrator - Full access to the subscription, including creating/revoking Portal Accounts and FireMapper Licences.

Create Portal Account

../_images/create_account.png

  1. Go to Portal Accounts page using the navigation sidebar.

    ../_images/portal_accounts_nav.png

  2. Select the Active Portal Accounts tab at the top of the page

    ../_images/active_tab2.png

  3. Click the Create Portal Account button to show the Create Portal Account dialog.

  4. Select an Account Type. This determines the features and permissions that the account will have access to in the FireMapper Portal.

  5. You can provide additional information about the user such as First Name, Last Name and Role, which is used to tag metadata onto shared map activity such as map edits and creation. These fields are optional.

  6. Click Create Account, and the email address will receive a Welcome to FireMapper Enterprise email.

Edit Portal Account

Note

You can not change the email address for a Portal Account. If you need to change the email address, you will need to create a new Account and then disable the old Account.

Note

You can only edit the first name, last name and role for your own account. You can not change the account type or group for your own account for security reasons.

../_images/edit_account.png

  1. Go to Portal Accounts page using the navigation sidebar.

    ../_images/portal_accounts_nav.png

  2. Select the Portal account that you want to edit. You can click on the email address, first name, last name or role fields in the table to open the Edit Account dialog.

  3. Once you have made the required changes, click Save Changes at the bottom of the dialog to save the changes to the Portal account. If a user is currently logged in with the modified Portal account, they will need to refresh their current webpage to see the new changes.

Disable Portal Account

  1. Go to Portal Accounts page using the navigation sidebar.

    ../_images/portal_accounts_nav.png

  2. Select the Active Portal Accounts tab at the top of the page

    ../_images/active_tab2.png

  3. Click the Disable button on the right side of the Portal Account that you want to disable. You can not disable your own FireMapper Portal Account.

  4. Click Disable Account to confirm that you want to disable the selected portal account. Any users currently using that Portal Account will be logged out.

Enable Portal Account

  1. Go to Portal Accounts page using the navigation sidebar.

    ../_images/portal_accounts_nav.png

  2. Select the Disabled Portal Accounts tab at the top of the page

    ../_images/disabled_tab.png

  3. Click the Enable button on the right side of the Portal Account that you want to enable.

  4. Click Enable Account to confirm that you want to re-enable the selected portal account. It will now be possible for the user to login using their previous Portal Account password. If they have forgotten there password, use the Reset Password button to send them a password reset email.