FAQs

FireMapper can import via both the iOS/Android apps and via the FireMapper Portal.

The Enterprise app imports KMZ, KML, GPX and GeoPDF files as private maps. Open the desired file in your mail, file or photos app, select the share icon, and then select FireMapper. Please see the Enterprise Manual for more comprehensive instructions.

The Portal supports the importing of KMZ, KML, GPX, Shapefile and GeoPDF files onto pre-existing shared maps. Within a shared map, navigate to the 'Edit' tab and select the 'Add Files' found at the bottom of the sidebar. Alternatively, you can drag and drop files directly into your web browser. Please see the Portal Manual for more comprehensive instructions.

Contact our Support Team at support@firemapper.app to set up a new subscription.

Contact your subscription administrator, or if you have access, login to the FireMapper Portal to manage your account.
In the FireMapper Portal, select the 'Licences' to view the current list of FireMapper licences. You can press 'Create Licence' to create additional licences. Click on a licence to view/copy the QR code to scan in FireMapper.

You can request a password reset by opening the FireMapper Portal and clicking "Don't remember your password?". An administrator user can also initiate a Password Reset on your behalf.

• Location (iOS: Precise Location Enabled) - to display your location on the map and use GPS.
• Motion & Fitness - to detect activity for recorded map features: automatically detect updates by ground crew.
• Camera - to take geo-referenced photos and scan QR codes.
• Mobile Data - to view collaborative updates and publish map edits in real time when not connected to Wi-Fi.

More information is available in the FireMapper Manual

Private Maps are only viewable by your account. Shared Maps are collaborative and therefore viewable by anyone in your subscription that it is shared to.

FireMapper iOS/Android/Portal, uses WGS-84 (EPSG 4326) as its coordinate reference system for map features (including points, lines, areas, photos, labels and pdf coordinates).

Latitude/Longitude coordinates are rounded to 5 decimal places which limits the accuracy of points within 1 metre or so. GPS errors on most smart phones are usually within 2-3 metres. We round the coordinates to 5 decimal places for the following reasons:

• To reduce file size when sharing large maps
• To improve download/upload times when sync maps over slow internet connections
• To allow for easy viewing and copying of coordinates within FireMapper

FireMapper has designed to 2-3 metre accuracy which is suitable for most firefighting operations when using a smart phone GPS receiver. It is not designed for cm level accuracy.

GDA94 (Geocentric Datum of Australia 1994)

GDA94 is Australia’s national coordinate reference system. Fixed to the Australian tectonic plate, it allowed maps to align directly with satellite GPS. Older paper topographic maps in Australia commonly use GDA94. The Australia’s tectonic plate drifts about 7 centimetres north-east each year compared to WGS-84. For the purposes of using FireMapper, GDA94 is close to WSG-84 used by FireMapper. There is a difference of about 1.6 metres between the WGS-84 and GDA94 coordinate system. This is less than GPS receiver error of most smart phones.

GDA2020 (Geocentric Datum of Australia 2020)

Geocentric Datum of Australia 2020 (GDA2020) is Australia’s national coordinate reference system. For the purposes of using FireMapper, GDA2020 is close to WSG-84 used by FireMapper. There is a difference of about 1.8 metres between the WGS-84 and GDA2020 coordinate system. This is less than GPS receiver error of most smart phones. Newer paper topographic maps in Australia now use GDA2020 (e.g. NSW 25k Topo maps)

Map Projection

FireMapper uses the Web Mercator Projection (EPSG 3857) when rendering the map in FireMapper iOS/Android/Portal. All base layers, map features and overlays are displayed in the web mecator projection (same projection used by Google Maps)